Privacy Policy


 

Overnight Adventures

This privacy policy sets out how Overnight Adventures uses and protects any information that you give Overnight Adventures.

Overnight Adventures is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Overnight Adventures may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2019.

What we collect

We may collect the following information:

  • your personal details such as name and contact details

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

  • credit/ debit card details

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • In order to facilitate delivery and collection (if applicable) of your order.

  • We may use the information to improve our products and services, including by engaging third party contractors to improve our online presence. These contractors may have access to your information.

  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

  • Covering any of our out of pocket expenses.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We regret that we cannot be liable for any breaches to the security of our data caused by third party contractors.

Cookies 

For each visitor to our website, our server automatically recognises and stores the visitor's domain name. In addition, our website use cookies. To enhance your experience when using our website, these cookies may automatically collect information from you such as pages viewed. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Add in the special requirements section at checkout that you do not want your information to be used by anybody for direct marketing purposes.

  • Contacting us on email via our contact page form to arrange alternatives to recording credit/debit card details.

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by sending us an email via our contact page form.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, are required by law to do so or we are making a booking on your behalf.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 346 Willoughby NSW 2068.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us via our contact page as soon as possible. We will promptly correct any information found to be incorrect.

We also suggest reading our terms and conditions and note that in the case of a discrepancy the terms and conditions will supersede this policy.